Free Administrative Record - District Court of Federal Claims - federal

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Client Representative:

Contracting Officer:

Contract Location:

841
Ol.~,qa~:pus [3uflding Services, Inc. o Solicilation # HHM402-05-R-0017
Use of the data contained on this sheet is sub.ject to the restriction on the title page ol" this proposal

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Building Services, Inc.

Past Performance Information
Contract Number: Dates of Performance: Place of Performance: Contracting Agency: Description of Services: DE-AC01-00-AD66931

Client Representative:

Name: Title: Phone: Fax: email:

842

Olympus Building Setwices, htc. o Solicitation # HHM402-05:R-0017 Use of the data contained on this sheet is subject to the restriction on the title page of this proposal

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Building Services, Inc.

Past Performance Information
Contract Number: Dates of Performance: Place of Performance: Contracting Agency: Description of Services: NRC-10-00-005

g

843
Olympus Btr[lding Services. Inc. o So!icitation # HHM402-05-R-0017
Use o[:the data contained on this sh~'et is subject to i:he resiriction on the title page o[ this proposal

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Contracting Officer: Name: Title: Address: Phone: Fax: Email:

Contract Location:

844
Ol?~mpus Bti:ilding Services. h~.c. ~ Solicitation # HHM402-05-R-0017
[.Jse of the dala contained on this sheet is subject to the restriction cm the title page o[' ~is proposal

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Building Services, Inc.

Past Performance Information
Contract Number: Dates of Performance: Place of Performance: Contracting Agency: Description of Services: DAAD05-95 -D-7048.

Client Representative:

845

Olympus Buitd.ing SerK, ic~:,s, Inc. ~ Soiicitg~ti,.):t3 ~~ HHM402-05-R-0017
Use of'the dala cow, rained on this sheet is subjectto tb.e restriction on the title page of't:bi~ proposal

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~Name: Title: Phone: Fax: Email:

Contracting Officer: Name: Title: Address:

Phone: Fax: Email: Contract Location:

( mil

846
O13:mp~as Bu.ildina Ser\:ices, !nc. o Solicitation ¢ HHM402-05-R-0017
Use of the da~a contained ota this sheet is subject to the restriction on the title page of this proposal

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Building Services, inc.

Past Performance Information
Contract Number: Dates of Performance: Place of Performance: Contracting Agency: Description of~ervices: GS-08P-00-JAC-0066

Client Representative: Name: Title: Phone: Fax: email:

(

847
Olympus Building Services, lnc,., o Solicitation # HHM402-05,R-0017 Use of the data contahted on this sheet is subject to the restriction on the title page of ihis proposal

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TECHNICAL PROPOSAL (SECTION I) Offeror: RCSI, Rowe

Evaluators: aits, Soper, Start M

EVALUATION CRITERIA: E - Excellent G - Good M - MARGINAL U - UNACCEPTABLE

FACTOR i - I. Understanding and Compliance with Requirements The proposal should address each work area in sufficient detail to demonstrate a clear understanding of the Statement of Objectives, including personnel, materials, facilities, and organizational pre<:esses presented therein. The offeror should provide evidence of sufficient planning to show that work will be accomplished as required and on schedule, utilizing all available resources. Additionally the proposal should address requirements to service the additional building scheduled to be brought on line in the August - September 2005 timeframe. Evaluation Criteria: a. Does the offeror demonstrate a firm understanding of the requirements and goals set forth in the Statement of Objective? o Does the proposal specifically explain how the contractor intends to service: Stairwells Office Areas Escaiators Common Areas High T~affic Areas How o~ten will the contractor clean these areas? How will the contractor monitor these areas in order to keep them clean? o. Does the proposal present a plan that. describes the transition to the new building that will come off line during the August-September time frame'?

EGMU

848

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PANEL EVALUATION:

b. Does the proposal address requirements and goals set forth in the Statement of Objectives? Does the proposal indicate the response times to special requests? ,, Does the proposal indicate special!particular attention to high visibility areas? o Does the proposal indicate core hours of operation? - Does the proposal provide a schedule of how often the garage will be cleaned and how that area will be monitored? o Does the proposal provide a schedule of how often the dock area will be cleaned and how that area will be monitored? o Does the proposal indicate that the contractor will be prepared to handle requJreme0ts of the conference roorrm and conference center in the new building'? E GMU

PANEL EVALUATION:

c. Does the prpposal provide solutions to indicate custodial requirements and goals will be met on schedule? (Pay special attention as to the submitted plan to transition quickly; how the offeror intends to provide the necessary cleared personnel to start and maintain quality custodial services; and the plan tO provide services to the new building.) Has an acceptable schedule been developed that includes all ~reas in the scope of work? Does the proposal indicate that 20% cleared personnel are immediatcly available? Does tl~ proposal include a start up plan? If not, does the proposal indicate how e~orts will be provided?

849

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E

GMU

PANEL EVALUATION:

Overal! Understanding and Compliance with Requirement

E

GMU

S ou,r~dness_of ApA~roach

The proposal must clearly indicate that the offeror has performed adequate planning to accomplish the custodial tasks as defined in the Statement of Objectives. a. Does the proposal include a complete plan to accomplish each requirement'? The plan should address how high traffic areas, classrooms, garage and loading dock areas will be accomplished ® Does the service schedule indicate this include all DIAC areas? ~ Does the service schedule include periodic cleaning (windows, carpet shampoo, etc.)? ~ Does the service schedule address floor maintenance? b. Does the bfferor's plan demonstrate that appropriate personnel and equipment will be positioned ef~ciently to carry out the requirements from the start date of the contract? ¯ Does the proposal indicate how supplies, tools and equipment will be provided at start date? ¯ Does the proposal indicate how an inventory of supplies, tools and equipment will be maintained. c. Is the proper level of effort directed towards each requirement? ~ Is the dfferor's schedule realistic? Are enough people dedicated to each schedule? ,, Does the proposal include a quali~y control plan that will assure cleanliness in all areas?

850

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a. Do~s the offeror present evidence that Cleaning supplies and equipment meet "green clean" standards? Note: this requirement was presented and explained to each offeror during..the site visit. b. Does proposal indicate how "green" standards wil! be met and maintained'?

E

GM

U

PANEL EVALUATION:

85"~
4

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TECHNICAL PROPOSAL (SECTION I)(Continued) SUPPORTING NARRATIVE. (The following applies throughout this evaluation) (Why acceptable, or above. The narrative must summarize the area being evaluated, and specifically identify any strengths which make the proposal above acceptable. Significant weaknesses must also be identified) OR (Why marginal or below. The narrative must summarize the area being evaluated (including aspects that are not d¢ficient), and specifically identify any deficiencies) PANEL EVALUATION: STRENGTHS

DEFICIENCIES None.

W-EAKNESSES None. SUMMARY: ¯¯

852

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Offeror: RCSL ROWE Evaluators: MaRs, Soper, Start
EVALUATION CRITERIA: E - EXCELLENT G - Good M - MARGINAL U - UNACCEPTABLE
FACTOR II - MANAGEMENT AREA

t. Program Management Controls Furnish separate evidence and rosters to show that 20% of the work forcer will have their security clearances at the start of work as required by the Statement of Objectives. Furnish organization chart showing lines of authority, responsibility, and communication for management and supervisory personnel. Indicate job titles of personnel who will perform the work items, Personnel management information such as hiring/firing authority, discipline, incentive plans (Of especia! interest will be the incentive plan that addresses reten.tion of "6" level employees. The difficulty of "6" level retention due to an "in-house" source that currently hires away custodial personnel was discussed in detail with each offeror during site visits.) o Does the propo.sal indicate a plan to bring the number of "6" level employees up the requirement within the time frame specified in the Statement of Objectives? o Does the proposal include the approximate number of employees needed to meet current and future requirements? ,, Does the proposal include a recruitment plan for "6" le'cel personnel? - Does the proposal include a security awareness plan? ® Are the lines of authority clear? E

GMU

PANEL EVALUATION:

a

6

853

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2. Past Performance/Relevant Exr, erience Identify .experien.ce in perforlning similar work to that described in the Statement of Objectives within the past three (3) years, and similar contracts currently in progress. Provide date on the level of experience in specific contracts of this type. Provide infornmtion on performance in these contracts, particularly as it relates to the offeror's overall abilities. Does the proposal provide evidence of success in performing this type of contract during the last 3 years? E G iv[ U

PANEL EVALUATION:

3. Key Personnel

Furnish a resume for proposed key on site supervisory personnel and senior level management staff not located ot~ site. Resumes should include education, experience, background, accomplishments, and other pertinent information. o Does pi:oposal include complete resumes for management personnel? ¯ , Does the proposal indicate how customer complaints will be handled? ® Does the proposal indicate any plants to retain current employees? ® If the proposal has a plan to retain current employees, is there a plan to retrain current employees?

E

G

M

U

PANEL EVALUATION:

854

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SUMMARY OFPROPOSAL

Offeror: RCSI, ROWE Evaluarors: M~rits, Soper, Start

I. TECHNICAL APPROACH Understanding and Compliance Soundness of Approach Program Management Controls Past/Performance/Relevant Experience Key Personnel

E

G

M

U

OVERALL TECHNICAL RATING:

E

GMU

855

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Rationale for Overall Rating: The importance of this area cannot be overemphasized, It must bc consisten~ with ~he conclusions stated in the evaluation of the sub-criterion and it mast support the overall rating.

PANEL EVALUATION:

856
10
TOTAL P.Oi9

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TECHNICAL PROPOSAL (SECTION 1)

Offeror: Olympus BAFO Evaluators: Maits, Soper, Start

EVALUATION CRITERIA: E - Excellent G- Good M- MARGINAL U - UNACCEPTABLE

FACTOR I - 1. Understanding and Compliance with Requirements The proposal should address each work area in sufficient detail to demonstrate a clear understanding of the Statement of Objectives, including personnel, materials, facilities, and organizational processes presented therein. The offeror should provide evidence of sufficient planning to show that work will be accomplished as required and on schedule, utilizing all available resources. Additionally the proposal should address requirements to service the additional building Scheduled to be brought on line in the August - September 2005 timeframe.

~,aluation Criteria: a. Does the offeror demonstrate a firm understanding of the requirements and goals set forth in the Statement of Objective?
Does the proposal specifically explain how the contractor intends to service: Office Areas Stairwells Escalators Common Areas High Traffic Areas How often will the contractor dean these areas? How will the contractor monitor these areas in order to keep them clean? Does the proposal present aPlan that describes the transition to the new building that will come on line during the August-September time frame? EGMU

857

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PANEL EVALUATION:

b. Does the proposal address requirements and goals set forth in the Statement of Objectives? Does the proposal indicate the response times to special requests? ¯ Does the proposal indicate special/particular attention to high visibility areas? ¯ Does the proposal indicate core hours of operation? ¯ Does the proposal provide a schedule of how often the garage will be cleaned and how that area will be monitored? ¯ ~ Does the proposal provide a schedule of how often the dock area will be cleaned and how that area will be monitored? ¯ Does the proposal indicate that the contractor will be prepared to handle requirements of the conference rooms and conference center in the new building? E GMU

PANEL EVALUATION:

c. Does the proposal provide solutions to indicate custodial requirements and goals will be met on schedule? (Pay special attention as to the submittedplan to transition quickly; how the offeror intends to provide the necessary cleared personnel to start and maintain quality custodial services; and the plan to provide services to the new building.) o Has an acceptable schedule been developed that includes all areas in the scope of work7 o Does the proposal indicate that 20% cleared personnel are immediately available?

858

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Does the proposal include a start up plan? not, does the proposal indicate how escorts If will be provided? E GMU

PANEL EVALUATION:

'erall Understanding and Compliance with Requirement

E

GMU

Soundness of Approach

The proposal must clearly indicate that the offeror has performed adequate planning to accomplish the custodial tasks as defined in the Statement of Objectives.
a. Does the proposal include a complete plan to accomplish each requirement? The plan should address how high traffic areas, classrooms, garage and loading dock areas will be accomplished. * Does the service schedule indicate this include all DIAC areas? * Does the service schedule include periodic cleaning (windows, carpet shampoo, etc.)? o Does the service schedule address floor maintenance? b. Does the offeror's plan demonstrate that appropriate personnel and equipment will be positioned efficiently to carry out the requirements from the start date of the contract? Does the proposal indicate how supplies, tools and equipment will be provided at start date? Does the proposal indicate how an inventory of supplies, tools and equipment will be maintained?

859

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c. Is the proper level of effort directed towards each requirement? ¯ Is the offeror's schedule realistic? Are enough people dedicated to each schedule? ~ Does the proposal include a quality control plan that will assure cleanliness in all areas? a. Does the offeror present evidence that cleaning supplies and equipment meet "green clean" standards? Note: this requirement was presented and explained to each offeror during the site visit. b. Does proposal indicate how "green" standards will be met and maintained?
E

G

M

PANEL EVALUATION:

860

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TECHNICAL PROPOSAL (SECTION l)(Continued)
SUPPORTING NARRATIVE (The following applies throughout this evaluation) (Why acceptable, or above. The narrative must summarize the area being evaluated, and specifically identify any strengths which make the proposal above acceptable. Significant weaknesses must also be identified)

OR
(Why marginal or below. The narrative must summarize the area being evaluated (including aspects that are not deficient), and specifically identify any deficiencies)

PANEL EVALUATION: STRENGTtlS

DEFICIENCIES None. WEAKNESSES None.

SUlVlMARY

861

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Offeror: Olympus Evaluators: Maits, Soper, Starr EVALUATION CRITERIA: E- EXCELLENT G - GOOD M - MARGINAL U - UNACCEPTABLE FACTOR H - MANAGEMENT AREA 1. Program Management Controls Furnish separate evidence and rosters to show that 20% of the work forcer will have their security clearances at the start of work as required by the Statement of Objectives. Furnish an organization chart showing lines of authority, responsibility, and communication for management and supervisory personnel. Indicate job titles of personnel who will perform the work items. Personnel management information such as hiring/firing authority, d~~;c~pline, incentive plans (Of especial interest will be the incentive plan that addresses retenti~-_~ c~l: :'6" level employees. The difficulty of"6" level retention due to an "'in-house" source that c, uyrently hires away custodial personnel was discussed in detail with each offeror during site visits.) Does the proposal indicate a plan to bring the number of "6" level employees up the requirement within the time frame specified in the Statement of Objectives? Does the proposal include the approximate number of employees needed to meet current and future requirements? ~ Does the proposal include a recruitment plan for "'6" level personnel? ® Does the proposal include a security awareness plan? * Are the lines of authority clear?

PANEL EVALUATION:

862

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2. Past Performance/Relevant Experience

Identify experience in performing similar work to that described in the Statement of Objectives within the past three (3) years, and similar contracts currently in progress. Provide date on the level of experience in specific contracts of this type: Provide information on performance in these contracts, particularly as it relates to the offeror's overall abilities: ¯ Does the proposal provide evidence of success in performing this type of contract during the last 3 years? EGMU

PANEL EVALUATION:

3. Key Personnel Furnish a resume for proposed key on site supervisory personnel and senior level management staff not located on site. Resumes should include education, experience, background, accomplishments, and other pertinent information. ¯ Does proposal include complete resumes for management personnel? ¯ Does the proposal indicate how customer complaints will be handled? = Does the proposal indicate any plants to retain current employees? If the proposal has a plan to retain current employees, is there a plan to retrain current employees? EGMU

PANEL EVALUATION:

will be

863

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OVERALL RATING MANAGEMENT AREA

E

GMU

PANEL EVALUATION: STRENGTflS

DEFICIENCIES None. WEAKNESSES None. SUMMARY:

864

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SUMMARY OF PROPOSAL

Offeror: Olympus Evaluator: Maits, Soper, Start

L TECHNICAL APPROACH Understanding and Compliance Soundness of Approach Program Management Controls Past/Performance/Relevant Experience Key Personnel

E

GMU

OVERALL TECHNICAL RATING:

E

GMU

865

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Rationale for Overall Rating: The importance of this area cannot be overemphasized. It must be consistent with the conclusions stated in the evaluation of the sub-criterion and it must support the overall rating.

PANEL EVALUATION:

866

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Page 27 of 30 ATTACItMENT I H HM402-05-R-0017 Page ! of 5

PAST PERFORMANCE QUESTIONNAIRE The Virginia Contracting Activity (VaCA) requests your assistance in providing past performance information on Ihe company listed below for the contract referenced below. Please complete the questionnaire and e-mail, or fa._.Ax to the VaCA using the addresses lislcd below: E-math [email protected] Phone Number: (202) 231-3613 Fax: (202) 231-2831 Note: Not applicable due to non-timeliness of mail CONTRACT NUMBER COMPANY BEING RATED Mail: Virginia Contracting Activity Bldg 6000, Boiling AFB Washington, D.C. 20340-5100

FA3047-03-D-0003 Rowe Contracting Service, Inc. Custodial Services At AIA and Medina Regional Security Ops Center, San Antonio,

TX
INSTRUCTIONS: For each item, circle the rating that best describes the contractor's work on the contract, or if you do not know how the contractor performed (or is performing on a particular item), please circle (Not Applicable (N/A) on that item. The rating scale is defined below. Not Applicable (NIA): Does not apply or you do not know.
1

Unsatisfactory Poor Fair

Achievement of contract requirement is compromised Requires major agency resources to ensure achievement ofcontracl requirements. Requires minor agency resources Io ensure achievement of contract requirements. Does nol impact achievement of contract requirements No problems, issues, or delays in achieving contract requirements Cases where contractor performance exceeds Excellent

4 5 6

Good Excellent Outstanding

CONTRACT INFORMATION Type ofcontracl (Check all that apply) IX] [] [] [] Negotiated Non-Competitive Cost-Plus-Fixed-Fee Labor Hour [] IX] [] [X] Sealed Bidding Competitive IX] Requirements Firm-Fixed-Price [] Time-and-Material IX] Indefinite Quantity Other 8(a) and Performance Based

PAST PERFORMANCE INFORMATION IS NOT RELEASABLE UNDER FREEDOM OF INFORMATION ACT (FOIA) FAR SUBPART 24.2 SOURCE SELECTION INFORMATION - SEE FAR 3,104
Page 1 of 5

867

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Page 28 of 30 ATTACHMENT I HHM402-05-R-O017 Page 2 of 5

i~plete the following: Period of Performance: I OCT 03 to 30 SEP 08 Initial Contract Value: ~ 2,699,945 Current (or Completed) Contract Value: $ Brief Description of Requirement:

. Complexity of Effort: [ ] Difficult [ X ] Routine QUALITY OF SERVICE: (a) Overall ability to pro-actively and aggressively perform contract requirements(s). :

(b)

Effectiveness reliability of contractor's key personnel. :

(c)

Ability to recruit and maintain qualified personnel. :

(d)

Ability to salisfy security requirements (clearances for personnel, information protection, facilities, :

(e)

Ability to effectively implement "start-up" contract performance. :

TIMELINESS OF PERFORMANCE (a) Overall performance in planning, scheduling, and monitoring the work effort. :

PAST PERFORMANCE INFORMATION 1S NOT RELEASABLE UNDER FREEDOM OF INFORMATION ACT (FOIA) FAR SUBPART 24.2 SOURCE SELECTION INFORMATION - SEE FAR 3.104 Page 2 of 5

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ATTACHMENT I HHM402-O5-R-0017 Page 3 of 5

(b)

Completion of major milestones on schedule: :

(c)

Responsiveness and flexibility in responding to changes (both formal and informal). :

(d)

ResponsN, eness/capability to respond to surge/shorl term requirements. :

(e)

Timely completion of Efforts within period of performance.

PRICE/COST CONTROL: (a) Quality, completeness, and accuracy of price/cost proposals.

(b)

Accuracy and ti~neliness ofcost reports.

(c)

Ability to perform within negotiated cost/price.

(d)

Accuracy and completeness of vouchers/invoices.

(e)

Incurrence of costs is in accordance with contract terms.

PAST PERFORMANCE INFORMATION IS NOT RELEASABLE kINDER FREEDOM OF INFORMATION ACT (FOIA)FAR SUBPART 24.2 SOURCE SELECTION INFORMATION- SEE FAR 3.104

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BUSINESS RELATIONS: (a) Ability to effectively manage contract.

(b)

Ability to choose subcontracts (if applicable to this contract being reported on). N/A

(c)

Ability to manage subcontracts (if applicable to this contract being reported on). omment:

(d)

Provides prompt notification of problems.

(e)

Organizational support structure provides adequate span of control and supervision

(f) Has the contractor been given cure notice(s), show cause notices(s), suspension of direction, etc.? Comment:

CUSTOMER SATISFACTION: (a) Maintains a single effective point of contact to manage and resolve problems. :

(b)

Effectively assesses impacts ofpotential changes on other associated projects, tasl, :

(c) Effectiveness in interfacing with Government personnel. PAST PERFORMANCE INFORMATION IS NOT RELEASABLE UNDER FREEDOM OF INFORMA SOURCE SELECTION INFORMATION - SEE FAR 3.104 Page 4 of 5